All new Taylor guitars and R Taylor guitars sold by Guitar Rodeo Company have a lifetime warranty. This warranty is provided by Taylor Guitar and R Taylor Guitar to the original owner. Guitars may be registered by filling out the warranty card supplied with the guitar or going online to the maker’s sites.

Your satisfaction is guaranteed by Guitar Rodeo too. We take great pride in having a very large and extremely satisfied customer base. Please read the following information carefully in order to avoid any misunderstanding regarding your rights as a Guitar Rodeo customer;

Standard model guitars may be returned for 100% refund (less shipping costs) within ten days of purchase in original condition and with unregistered warranty. Standard model guitars may be exchanged for another of the same model within fifteen days of purchase in original condition and with unregistered warranty.

Standard model guitars, both new and used, are eligible for buy back at 100% of original purchase price without time limit (if in excellent condition showing normal wear) toward the purchase of a Taylor model with a value of at least $100.00 more than the original price paid. We can extend the buy-back offer to each customer no more than one time per year cycle.

Custom built and special order guitars purchased as new guitars from Guitar Rodeo are not eligible for the buy-back program, but standard models may be used toward the purchase of special order and custom guitars. Custom and special order guitars that are purchased as used guitars from Guitar Rodeo are eligible for the buy back program.

Special order and custom guitars require a non-refundable 20% down payment due when order is placed. Special order and custom guitars may be returned for exchange or refund at 90% of original value for exchange (build the guitar again) or 80% of original value for refund. You are responsible for all shipping costs associated with any exchange or refund.

We will never knowingly disappoint you. Please contact us if you are unsatisfied in any way so that we may make it right for you.

Payment Options

Payment may be made by check, money order, wire transfer, credit card, PayPal, or bank draft. We accept Visa, Master Card, Discover, and American Express. Payments made by credit card or PayPal are subject to a 2.5% surcharge added to the price of the instrument at the time the payment is processed. Wire transfer fees charged by the originating bank are the responsibility of the payer.

Shipping

Shipping is UPS Ground and is insured to your door. A flat fee of $25.00 is added to every guitar to cover shipping and handling costs to the lower 48 states. Shipping to other locations or shipping other than standard ground service is subject to additional charges. Clients will be notified via email by UPS Quantum View Notify of their tracking number and package progress. In stock guitars are shipped same day if purchased by 3:00 CST (GMT-6 Hrs). Special order and custom guitars are shipped within 24 business hours of arrival at Guitar Rodeo.

Frequently Asked Questions

How is the guitar set up? Is the action low?

Guitar Rodeo verifies that the action of the guitar meets factory specifications (and that the guitar plays and sounds the way we have come to expect Taylor and R Taylor guitars to play and sound) prior to shipping. This set of specifications serves many playing styles but not all of them. Many players find they can have the action lowered without encountering string buzz. Other players find they need a higher action to avoid string buzz due to a more aggressive style of playing. Final action adjustment must be done by a competent luthier who can assess your playing style in person prior to adjusting the guitar. This assures that the action will be set appropriately for your style and any further adjustments can be done easily as the technician is near your home.

Why aren’t prices shown on the web site?

Pricing information on any R Taylor or Taylor guitar may be had by contacting Guitar Rodeo by email or telephone. Pricing discounts are consistently applied to all guitars and offered to every customer. In the spirit of fairness for all, additional price discounts are not available. Every customer is a preferred customer and the best prices are offered to everyone the first time.

Will my contact information be used or sold to marketers?

No. Every price or information inquiry is strictly confidential, period. Under no circumstances will any entity other than Guitar Rodeo ever have access to your contact information. Guitar Rodeo does not “follow up” or market themselves to past customers. We are here to provide the finest R Taylor and Taylor guitar buying experience possible. After your questions have been answered or pricing has been given, you will need to contact us again to complete the sale.

Which Taylor guitar should I buy?
What guitar body size is best for me?
What is the best tone wood?
Which top wood sounds best?
Short scale or standard scale?

Guitar playing is an emotional and subjective exercise that takes place in the middle of a storm of information, opinions, and advice. Forty years of string instrument experience has taught me the ultimate secret of selecting the right guitar…… The secret is there is no secret and every person is an expert. A guitar only need do one thing; compel the owner to play it. Whether someone is drawn to the beautiful tone, ease of playing, the visual beauty of the woods, the allure of the trim and appointments, or the comfort of the guitar playing ritual, spending time with the guitar is the goal. Find a guitar that you like and start playing it. As people learn more and more about what they like or need in an instrument, they refine their criteria and this knowledge helps guide their next purchase. The critical piece is to just say yes and get started. The Guitar Rodeo buy-back program will enable the player to do this, knowing that as their tastes or needs evolve they can re-invest their guitar dollar in the next “best” guitar.